Privacy Policy — Gentle Home Support NI (GHS NI)
Last updated: 26/07/2026
Gentle Home Support NI is committed to protecting your privacy and handling your personal information responsibly, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains what information I collect through this website, how I use it, and your rights regarding that information.
Who I Am
Gentle Home Support NI is a sole-trader home care and support service based in Armagh, Northern Ireland, providing one-to-one mental health, dementia, additional needs, and physical wellbeing support.
Contact for privacy queries: info.ghsni@gmail.com
Phone/WhatsApp: 077 8359 4025
What Information I Collect
When you use this website, I may collect:
• Contact form submissions — your name, email address, and any message you send.
• Cookies — this site uses cookies to analyse website traffic and improve your browsing experience (see Cookies below).
• reCAPTCHA data — the contact form is protected by Google reCAPTCHA, which may collect technical data (such as IP address and browser information) to help prevent spam and abuse.
I do not collect payment information, health records, or care assessment details through this website. Any such information is only ever collected directly, in person or by phone, as part of arranging support.
How I Use Your Information
I use the information you provide to:
• Respond to your enquiry and discuss the support you’re looking for.
• Arrange a free introductory conversation or booking, where requested.
• Keep a record of communication for reference during any ongoing support arrangement.
I do not sell, rent, or share your personal information with third parties for marketing purposes.
Legal Basis for Processing
I process your personal data on the basis of:
• Consent — when you voluntarily submit the contact form.
• Legitimate interest — to respond to enquiries and provide information about my services.
Third-Party Services
This website uses the following third-party services, which may process data independently under their own privacy policies:
• Google reCAPTCHA — Google Privacy Policy | Terms of Service
• GoDaddy Website Builder — the platform this website is built and hosted on.
Cookies
This site uses cookies to analyse website traffic and optimise your browsing experience. You can accept or decline non-essential cookies via the cookie banner shown when you visit. You can also manage or delete cookies through your browser settings at any time.
How Long I Keep Your Information
I retain contact form enquiries only as long as necessary to respond to you and, where support is arranged, for the duration of that arrangement plus a reasonable period afterwards for record-keeping purposes. You can ask me to delete your information at any time (see Your Rights below).
Your Rights
Under UK GDPR, you have the right to:
• Ask what personal information I hold about you.
• Ask me to correct inaccurate information.
• Ask me to delete your information.
• Withdraw consent at any time.
• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled — ico.org.uk.
To exercise any of these rights, contact me using the details above.
Professional Standards
As a NISCC-registered support worker, I also follow the Northern Ireland Social Care Council’s Standards of Conduct and Practice regarding confidentiality and safeguarding in relation to any information shared as part of arranging or providing care.
Changes to This Policy
I may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.